Our Signature Process
IDENTIFY
- Define and document the business challenges/pain points.
- Specify potential solutions/resources, customer (internal and external) requirements.
- Document project team motivation goals.
ANALYZE
- Determine the problem(s) root causes and poor process variations (defects) by using varying analytic tools and systems.
- Develop an optimal success plan to address variation and root causes.
IMPROVE
- Test recommendations and assess progress.
- Evaluate risks/gaps, and mitigate.
- Reduce or eliminate root causes and unsustainable processes.
EXECUTE
- Implement proven techniques.
- Monitor, measure, and document results.
- Document a control plan to maintain improved procedural levels and optimal success.
Services that connect you to your users
Process Improvement
Is your business/restaurant experiencing stalled growth, scaling issue or unable to identify root cause of broken processes? Our services will identify the issue and provide recommendations to improve products, services, or processes to optimize performance
Virtual Administration
Your business in need of the friendly front-office feel virtually? We perform various remote administrative projects, including but not limited to executive customer service, email and calendar management, travel arrangements, conducting lite HR activities, and much more.
Process Documentation
Documenting an optimal process is a MUST for any business. Reason being, it mitigates
employee turnover, use as a training tool for human capital, encourages consistency and repeatable proven results, and supports industry regulations and/or compliance.
Industry Research
From market research to market trends, we will find the market data to yield positive business results.
Operations Audit Review
Desire an independent review to ensure your assumptions are accurate? Preparing for an upcoming audit/compliance review? We’ll review your current process and perform a mapping exercise to confirm your business is meeting industry standards.
Bookkeeping
Specialized bookkeeping projects for the business owner who needs to delegate and focus on business strategy to scale your business to the next level!